Grievance Redressal Mechanism

BIMSC Hospital Unit–I has an established Grievance Redressal mechanism to address concerns and complaints raised by patients, students, trainees, and staff members in a fair and timely manner.

Grievances may relate to hospital services, clinical training, administrative processes, or general conduct within the institution. All complaints are reviewed objectively and handled with confidentiality.

Upon receipt of a grievance, the hospital administration ensures appropriate review, necessary action, and communication of outcomes, in accordance with institutional policies and applicable regulations.

Individuals are encouraged to submit grievances through the designated channels of the hospital administration to ensure effective resolution without prejudice.